Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
1.
The Service Desk provides a high standard of telephone support.
2.
Our ability to solve problems is good.
3.
All staff at Team are professional and courteous.
4.
Team always follows up my enquiry quickly and efficiently.
5.
We provide a fast and efficient out-of-hours service.
6.
Team's engineers' technical capability is of a good standard.
7.
Team's engineers are always polite and explain the problems with the units to me.
8.
Team get the job done quickly to a speed that is satisfying.
9.
The time between ordering parts and them being fitted is acceptable.
10.
The maintenance of our A/C / Heating equipment is carried out efficiently.
11.
Installation work is competitive in price and installed with minimum disruption .
12.
I am perfectly happy to continue selecting Team National as my service provider .
13.
I need help understanding legislation on F-Gas & ECA. (enhanced capitol allowance)
14.
I have several units with R-22 and need a solution to replace them.
15.
I need to reduce my energy bill and this is my priority for my company.
16.
Any comments for above questions or Suggestions for improvment.
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